Privacy policy

Effective Date: July 13, 2026

At RoyaleBreeze INC ("Royale Breeze", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit royalebreeze.ca, purchase our products, or interact with our services.

This Privacy Policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order history
  • Customer support communications
  • Marketing preferences

Payment Information

Payments are securely processed through Shopify Payments and authorized payment providers. We do not store your complete credit or debit card information on our own servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages viewed
  • Time spent on our website
  • Referral URLs
  • Cookie identifiers

2. How We Collect Information

We collect information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact customer support
  • Complete forms on our website
  • Participate in promotions
  • Browse our website through cookies and similar technologies

3. Why We Collect Your Information

We use your information to:

  • Process and fulfill orders
  • Process secure payments
  • Arrange shipping and delivery
  • Provide customer service
  • Manage returns, refunds, and exchanges
  • Detect and prevent fraud
  • Improve our website and customer experience
  • Send order confirmations and shipping updates
  • Send promotional communications where you have provided consent
  • Meet legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Maintain your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Personalize marketing

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Analytics and Advertising

We use third-party analytics and advertising services, including:

  • Google Analytics
  • Meta Pixel (Facebook)

These services help us understand website usage, measure advertising performance, and improve customer experience. These providers may collect information about your interaction with our website in accordance with their own privacy policies.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers when necessary to operate our business, including:

  • Shopify and Shopify Payments
  • Payment processing providers
  • Chit Chats shipping services
  • Marketing and analytics providers
  • Fraud prevention and security providers
  • Government or law enforcement authorities when legally required

These providers are authorized to use your information only as necessary to provide services on our behalf.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications
  • Request deletion of information where legally permitted
  • Ask questions regarding how your information is handled

To exercise these rights, please contact us using the information below.

10. Email Marketing

With your consent, we may send promotional emails regarding new products, offers, and updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

RoyaleBreeze INC

Address: 64 CHARLOTTETOWN BLVD
SCARBOROUGH ON M1C 2C6

Email: orders@royalebreeze.ca

Website: https://royalebreeze.ca